Privacy Policy
1. Introduction
Welcome to Delivryz: Grocery, Food & more. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and protect your information when you use our services.
2. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, profile picture, etc.
Payment Information: Credit card details, billing address, payment history, etc.
Usage Data: Details of your use of our app, including traffic data, location data, logs, and other communication data.
Technical Data: IP address, device ID, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, etc.
Location Data: GPS location, IP address location, etc.
3. How We Use Your Information
We use the information we collect in the following ways:
To Provide Our Services: Processing orders, delivering services, providing customer support, and personalizing user experience.
Improving Our Services: Analysing usage to enhance user experience, developing new features, and conducting research.
Marketing and Communications: Sending promotional materials, offers, updates, and newsletters with your consent.
Legal Obligations: Complying with legal and regulatory requirements, preventing fraud, and ensuring safety and security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Service Providers: Third parties who assist in providing our services, such as payment processors, delivery partners, and marketing service providers.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
Legal Requirements: If required by law, to comply with legal processes, to protect our rights, or to prevent fraud or potential harm.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes:
Encryption: Using SSL/TLS for data transmission.
Access Controls: Limiting access to personal data to authorized personnel only.
Regular Audits: Conducting regular security reviews and updates.
6. Your Rights
You have the following rights regarding your personal data:
Access: Request a copy of the information we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain conditions.
Objection: Object to the processing of your personal data.
Portability: Request the transfer of your data to another service provider.
7. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to enhance your experience on our app. These technologies help us understand user behaviour, remember preferences, and improve our services. You can manage your cookie preferences through your browser settings or opt-out options provided within the app.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Your continued use of the app after any changes indicates your acceptance of the new policy.
9. Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Email: support@delivryz.com
Address: S-1, Vaishali Arcade, Aquem, Margao, Goa
10. User Consent
By using our app, you consent to our privacy policy and agree to its terms. We obtain your explicit consent for data collection and processing, especially for sensitive information. You can withdraw your consent at any time through the app settings or by contacting us.
